Job completed for Fiber Repair Fort Worth

Completion date: September 6, 2019

Location: Fort Worth, TX

Why did the customer contact us?

The customer was having network speed issues in an outbuilding on their compound.

Solutions provided:

The customer told us they think they are having network speed issues in an outbuilding at there estate in Fort Worth. We are unable to say where this was in Fort Worth but it was for a celebrity on TV which was very interesting. There were several issues here, the first was that their fiber was smashed into a wad of cable in the wall with a connector on it coming out of a single gang low voltage bracket with a fiber connector into a fiber to ethernet converter. The second issue is they were using a 50-micron multi-mode patch cord (aqua) on a 62.5-micron multi-mode (orange) fiber, this causes a core mismatch and thus loss of speed. We had enough slack to pull the fiber out of the wall and install it in a fiber box that we provided so it would be secure and permanent. Next, we installed a bulkhead and the correct 62.5 multi-mode jumpers to the fiber to ethernet adapter. After this, we repaired some other fiber in a junction box and then patched it into there network. We tested for approved signal loss which was now in acceptable limits. The network speed was now what it was supposed in the outbuilding.