Job completed for University of North Texas

Completion date: August 9, 2019

Location: Denton, TX

Why did the customer contact us?

Customer asked if we could help them repair a fiber optic cable.

Solutions provided:

We went on-site and installed a new fiber optic ST connector on a spool of fiber that was used by the media department for sports events. We ended up going back on-site to fix this connector for free. We had to train our contact that on a BNC style ST connector you cannot simply pull the fiber cable off a connector by grabbing the boot. The boot popped off causing the connector to not be as sturdy to protect the fiber. Our tech put on a new ST connector and showed the customer how to push and twist before the connector comes off and not by pulling the connector by the boot only.

Team members on this project:

Clint Polley,