Job completed for University Park Fiber Optic Repair

Completion date: July 17, 2020

Location: University Park, TX

Why did the customer contact us?

This customer contacted us for fiber optic repair for her home. She is working from home and a landscaper hit the fiber connection on the exterior of her house and broke the fiber.

Solutions provided:

Once our tech got on site he discovered that the fiber was broken at the demarc box on the side of there house. The fiber was exposed coming out of the underground cable and into the demarc box. A landscaper snagged the exposed fiber and ripped it in two. Our tech fusion spliced both sides of the fiber with a piece of single mode fiber cable. After splicing the customer tested there internet connection and it was back working. Customer was very happy to be able to work from home again.

Team members on this project:

Clint Polley,